Frequently asked questions about FindMyClubs
Practical answers about the QR labels, registration, the five-year service period, privacy, pricing and where to buy, including what FindMyClubs cannot do.
The product
What is FindMyClubs?
FindMyClubs is a QR-code-based identification and return assistance system for golf clubs and golf equipment. It enables people who find registered equipment to contact the owner directly or through an online notification system. It is not a GPS tracking service.
What is in a standard FindMyClubs set?
17 QR identification labels: 14 small labels for golf clubs and 3 larger labels for golf bags, trolleys or other equipment.
The set includes 5 years of FindMyClubs service, with online equipment registration, finder contact options and notification functions during that period.
What equipment can I label?
Use the small labels for your golf clubs. Use the larger labels to identify your rangefinder, golf bag, trolley and other suitable golf equipment.
How durable are the labels?
The labels are designed for everyday use on golf equipment and exposure to typical golf-course conditions.
Does FindMyClubs work in other countries?
Yes. FindMyClubs can be used wherever the finder has a compatible smartphone and internet access.
Registration and set-up
How do I register my labels?
Create a FindMyClubs account, confirm your e-mail address and sign in. Then add each item in your account and link it to its label by scanning the QR code or entering the identification code printed below it.
Scanning one of your new labels with your phone is a quick way to start: it takes you to the registration page.
Where should I attach the labels?
Place one small label on each club, just below the grip. Place the larger labels on a clearly visible outer surface of your bag, trolley or other equipment.
Do I need to register every label?
Yes. Each label has its own QR code and identification code. A finder can only reach you through a label that is registered to an item in your account; an unregistered label shows the finder that it has not been activated yet.
When does the five-year service period start?
The period starts when the first label from the package is registered. All labels in that package share the same service period.
Finding a club
I found a club with a FindMyClubs label. What should I do?
Scan the QR code with your smartphone, or use the “Found a Club?” button on this website to enter the identification code printed below it. Depending on the owner’s privacy settings, you will see the contact details they chose to share or can send them a message through FindMyClubs. You and the owner then agree how the equipment gets back.
Does the finder need an app or an account?
No. FindMyClubs works through a web browser on a compatible internet-connected smartphone. No special app or account is required for the finder.
What if the QR code cannot be scanned?
Enter the identification code printed below the QR code on the FindMyClubs website. It leads to the same page as scanning.
Privacy
Do I have to make my contact details public?
No. Owners can use FindMyClubs’ private notification option without publicly displaying their personal contact information to finders.
What does a finder see when they scan my label?
Only the details you have chosen to show in your privacy settings. If you do not show an e-mail address, phone number or postal address, the finder can send you a message through FindMyClubs instead, and you receive it by e-mail.
Can I change my privacy settings later?
Yes. You can change which details are visible to finders in your account at any time.
Pricing and service
How much does FindMyClubs cost?
The recommended retail price for a standard FindMyClubs package is €24.99 including VAT. The package includes 17 QR identification labels and five years of service. Actual retailer prices may vary.
Are there any extra fees during the service period?
No. There is no additional service charge during the included five-year period.
Why can the price differ between shops?
€24.99 is the recommended retail price. FindMyClubs is sold by independent golf retailers and pro shops, who set their own prices.
Buying FindMyClubs
Where can I buy FindMyClubs?
FindMyClubs is available through participating golf club pro shops and selected golf retailers. FindMyClubs does not sell directly to consumers.
There is no participating retailer near me. What can I do?
Ask your local pro shop about FindMyClubs, or contact us and tell us where you would like to buy it.
I run a pro shop or golf store. Can I sell FindMyClubs?
FindMyClubs is distributed through golf club pro shops and golf retailers. See the retailer page for how it works and how to apply.
Limitations
Can FindMyClubs locate a lost golf club?
No. FindMyClubs does not use GPS or other location-tracking technology. It helps a finder identify the owner and initiate contact.
Can FindMyClubs guarantee that I will get my lost club back?
No. FindMyClubs cannot guarantee that a lost club will be found or returned. It makes it easier for someone who finds a registered item to contact its owner.
Do the labels need batteries or charging?
No. FindMyClubs requires no batteries, no charging and no electronic tracking device attached to your club.
Question not answered here? Contact us
More about FindMyClubs
- 01 How It Works Labelling, registration, scanning and arranging a return, step by step. Read more
- 02 QR Identification vs GPS Why FindMyClubs identifies equipment instead of tracking it. Read more
- 03 For Golf Retailers How FindMyClubs is sold through pro shops and golf retailers. Read more
- 04 Where to Buy Find a participating pro shop or golf retailer near you. Read more
You might never need it. But it can be very valuable if you do.
Make it easier for someone to return a lost golf club to you.
FindMyClubs. A practical system that helps get lost golf clubs back. Tag it. Scan it. Get it back.
